SuperSeller

Help shoppers find products and get store answers

Use SuperSeller for questions that depend on your catalog and store policies. Choose a use case, connect accurate source content and test real shopping questions before launch.

• Product discovery and recommendations: Help visitors compare available products using details such as budget, material, use case and attributes in your catalog. Keep product descriptions, selling prices and stock information current so recommendations are based on what your store sells.
• Shipping, returns and recurring questions: Add approved shipping rules, return policies, size guides and FAQs to the knowledge base. Review recurring and unanswered questions, update the source content and re-test answers. Provide a clear support contact for cases that require your team.
• Start with a measurable store trial: Use the Free plan to connect one company and test 30 conversations per month without a card. Check catalog accuracy and the storefront widget, then track whether visitors receive useful answers. Move to a paid plan when your conversation needs exceed the free allowance.
• Related guides: AI chatbot for ecommerce, Product recommendation chatbot, Automated customer support, Free ecommerce chatbot, Connect your ecommerce store, Compare plans

Language: English