SuperSeller

SuperSeller FAQ

The SuperSeller FAQ answers common questions about the ecommerce AI chatbot, pricing, integrations, data handling, features, and setup.

  • Questions cover how the AI assistant works with products and knowledge base data.
  • Pricing, billing, and trial questions are answered on the FAQ and pricing pages.
  • Integration questions cover Shopify, WooCommerce, and other ecommerce platforms.

Language: English

What is SuperSeller and how does it work?

SuperSeller is an AI-powered shopping assistant that automates customer support for e-commerce businesses 24/7. SuperSeller connects to your product catalog and knowledge base, then uses advanced natural language processing to understand customer questions, recommend products, and provide accurate answers in real time - without any human intervention.

Which e-commerce businesses should use SuperSeller?

SuperSeller is designed for e-commerce businesses of all sizes - from small Shopify stores to large enterprise retailers. Any online store that wants to automate customer support, reduce response times, and increase conversions can benefit from SuperSeller's AI chatbot.

What languages does SuperSeller AI chatbot support?

SuperSeller AI chatbot supports over 50 languages with automatic language detection. SuperSeller detects the customer's language and responds in the same language, including English, Spanish, German, French, Portuguese, Italian, Serbian, Croatian, and many more.

How much does SuperSeller AI chatbot cost?

SuperSeller costs from €29/month for the Starter plan, €79/month for the Pro plan, and custom pricing for Enterprise. All SuperSeller plans include core AI features like voice search, multi-language support, and product recommendations. Plans differ in monthly conversation limits and number of bots.

Does SuperSeller offer a free trial?

Yes, SuperSeller offers a 14-day free trial for all plans. A valid card is required to activate, but you won't be charged during the trial. During the trial period you get full access to all SuperSeller features including AI chat, voice search, analytics, and brand customization.

Does SuperSeller support voice search for e-commerce?

Yes, SuperSeller includes built-in voice search that allows customers to speak their questions naturally using the microphone button. SuperSeller's voice recognition supports multiple languages and understands natural speech patterns, accents, and dialects.

How do I add SuperSeller AI chatbot to my website?

Adding SuperSeller to your website takes under 5 minutes. Copy one line of JavaScript code from your SuperSeller dashboard and paste it into your website's HTML before the closing body tag. The SuperSeller chat widget will automatically appear on your site.

Is SuperSeller GDPR compliant?

Yes, SuperSeller is fully GDPR compliant. SuperSeller provides built-in GDPR consent screens with customizable text, data processing agreements, and the ability for end users to request complete data deletion. All data is processed in accordance with EU data protection regulations.