SuperSeller

A Tidio alternative for catalog-backed product discovery

Tidio combines live chat, ticketing, Flows, and Lyro AI Agent. SuperSeller helps storefront visitors explore synced products and store policies, with a Free plan for a measured catalog test.

• Catalog-aware from day one: SuperSeller syncs your product catalog and answers with real products — names, prices, images, and stock — rendered as product cards inside the chat. Product discovery is a core SuperSeller feature.
• Compare the conversation allowances: Tidio documents a free customer-service plan and a one-time allowance of 50 Lyro AI conversations; paid Lyro limits refresh monthly. SuperSeller offers 30 conversations per month on its Free plan without a card, then monthly conversation allowances on paid plans. Compare the current terms at the same expected volume and include any helpdesk features you need.
• Test the languages your shoppers actually use: Language support is only useful when product vocabulary, scripts, and policy wording are accurate for your audience. Test the same shopper questions in each needed language, then check product links, prices, availability, and the path to a person before launch.
• Five-minute setup, no workflow builder required: Paste one script tag, sync products via the WooCommerce or Shopify integration, and add your store policies to the knowledge base. There are no chat flows to design before the assistant becomes useful.
• Human handoff and a shared team inbox: The AI does not have to be the last word. A conversation can be handed to a live agent in the SuperSeller dashboard inbox in real time, with the full chat transcript and an AI-generated summary attached, and handoff can be limited to configurable working hours so it reaches someone who is actually on shift. Stores with more than one person on chat get a shared team inbox: invite teammates, assign conversations, and set owner or agent roles, with automatic notifications when a conversation is assigned.
• Related guides: Compare with Gorgias, Compare with Intercom, WooCommerce AI chatbot, SuperSeller pricing

Language: English