SuperSeller Blog

Knowledge Base API

Create and update store policies, FAQ answers, product support notes, and other knowledge base entries through the SuperSeller API.

The Knowledge Base API lets external systems send approved support content into SuperSeller so the AI assistant can answer store-specific questions.

Endpoint

POST https://superseller.online/api/v1/knowledge

Headers

X-API-Key: sk_live_your_key_here
Content-Type: application/json

Body example

{
  "id": "shipping-germany",
  "title": "Shipping to Germany",
  "document": "We ship to Germany in 2-5 business days.",
  "url": "https://yourstore.com/shipping"
}

Best practice

Use stable IDs from your CMS, spreadsheet, or page slug. Stable IDs let you update existing entries instead of creating duplicates on every sync.

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